Brand Support Solutions

Extensive Retailer Network

With direct access to over 20,000 active customers across the United States our established network of physical and virtual sales locations is considerable. From small independent dealers to mass retailers, hardware co-ops and regional farm and ag stores to c-stores and major online enterprises including the biggest and best known, we reach all sorts and sizes of local, regional and national retailers to deliver brands seamless national coverage and the real opportunity for accelerated exposure throughout the entire United States.

Marketing Support

Building a brand is tedious. Designing, nurturing and maintaining that unique and memorable identification with the market is complicated, time consuming and expensive. We can help. From the strategic to the tactical, design to delivery, our marketing department can help you with the how-to of your go-to-market strategy.

Marketing and Promotional Calendar Development | Tactical Sales Planning and Promotional Planning | Budget Administration and Management | Program Development and Deployment | Brand Building | Enterprise Level Email Marketing | Strategic Market Planning | Marketing Analytics | Incentives Rewards Program Management

Creative Services

Our full time marketing communications design team is expert in developing the materials that support effective brand development and successful product promotion. From sales support materials to display and identity, digital and print to broadcast, video, and website design, our professionals translate blue-sky strategies into real, deliverable tactics with the quality and creativity of an expensive advertising agency and the industry understanding and dedication of an in-house team.

Online Retail Support

From a dedicated ecommerce website to an eBay storefront to whatever degree you participate in online retail, we’ve assembled the resources to maximize your impact in this rapidly evolving and highly specialized environment. Our in-house digital marketing team and IT group work hand-in-hand to bring you the best practices, technical expertise, and pro-quality digital assets unique to the online channel. And for access, our cutting-edge digital asset management system brings automated integration with all of the major ecommerce storefronts allowing us to serve up brands and products to these fast growing marketplaces quickly, consistently and with the highest quality representation.

Channel-Aligned Sales Coverage

PD’s centralized and dedicated approach to channel management is tailored to meet the unique requirements of each distinct sales enterprise we serve. Through our teams of 100% channel-aligned sales and service resources we bring an extremely focused, highly specialized level of know-how to the needs of customers of all sorts, large and small, in-store and e-store, and in all fifty U.S. states. Our value is driven by a dedicated channel approach that pairs experienced sales and sales support experts with knowledgeable teams of Customer Care specialists. Sales and service professionals solely tasked with and fully committed to knowing and supporting the singular requirements of the channel they serve.

Post-Sale Product Administration

Leveraging decades of major manufacturer representation, we’ve become expert in post-sale product administration. Tailored or turn-key, PD has honed the processes, trained the people and created the technologies that allow you to offload the direct management of all sorts of costly and complicated after-sale support activities. Warranty administration, returns processing, rework support; we have the tools in place to manage the customers while providing you with all the visibility and reporting you need to manage your business.